Client Testimonials

Our business is built upon the strength, integrity and commitment we provide to each and every Leone, McDonnell & Roberts client

Our Clients Make Us Who We Are

When it comes to feedback, any and all, you can be sure we are listening. Our business is built upon the strength, integrity and commitment we provide each and every Leone, McDonnell & Roberts client.

While it may be impossible to achieve 100% satisfaction, customer satisfaction remains one of the cornerstones of our corporate culture. If we do not serve your needs, for whatever reason, we trust you will inform us so we may not make that mistake in the future. If your experience with our firm satisfied or even exceeded your expectations, of course, we’d also love to hear from you. We will display your opinion(s) below along with your company name and a link to your website—or you may provide your testimonial for inclusion as an anonymous contributor.

Thank you to all of those that have provided such valuable and informative feedback, we look forward to serving your business consulting and tax planning needs far into the future.

If you would like to submit your experience,  we would love to hear from you. Information for submitting your story is included at the bottom of this page.

  • I am absolutely thrilled to be working with Leone, McDonnell & Roberts. Introduced to me by a family member, I immediately connected with the folks in the North Conway office. As an entrepreneur, my work was taking off, and organizationally I needed to find a firm that could handle my businesses at this level. And I did. The firm stepped in and immediately made a positive difference. LMR has proven to me over and over that they have the intellectual horsepower to work with me and the complexities of my businesses. Their expertise and proficiency puts my mind at ease, allowing me to continue to explore new opportunities and follow my passions.

    Mark Synnott
    Mark Synnott Owner and Entrepreneur, Mark Synnott/Synnott Mountain Guides
  • I’ve been doing business in the Mt. Washington Valley since 2001. As a new business owner, I needed an accountant, and I understood the importance of choosing the right business partners. I chose to work with Leone, McDonnell & Roberts, PA after soliciting feedback from area professionals and receiving excellent reviews. Since then, not only have they helped prepare and file taxes for my LLC, but they have also helped me with my tax planning and preparation throughout the year. There are no surprises when it comes time to filing my taxes - I’m prepared. Leone McDonnell & Roberts, PA isn’t just another accounting firm to me…they are truly a valued business partner.

    Gregory L. Frizzell
    Gregory L. Frizzell GM/Owner, Mt. Washington Radio Group
  • I couldn’t be more pleased with my relationship with Leone, McDonnell & Roberts and the services that they provide to our company. Our engagement team is extremely efficient and competent. They stand behind the work they provide. With Leone, McDonnell & Roberts by our side for over 15 years, we have no worries about our finances. The firm provides us with tax planning and preparation and business consulting services. They recently completed an audit for our company. Their engagement team went above and beyond to make sure everything was taken care of appropriately. I’m in constant communication with Diane and the team over at Leone, McDonnell & Roberts. They are very easy to get a hold of and I know I can contact them at any time. Overall, they are a wonderful group of people to work with. I would definitely recommend Leone, McDonnell & Roberts for all accounting needs.

    Bobbie Kirkpatrick
    Bobbie Kirkpatrick Owner, Route 11 Auto Parts, Inc.
  • The engagement team at Leone, McDonnell & Roberts is a group of true professionals who understands the operations of a large nonprofit organization like ours and the requirements for auditing federal grantees. Our team is very conscientious and thorough and always pleasant to work with. They have the skills, systems, and knowledge to accomplish our tasks in a very efficient manner. Leone, McDonnell & Roberts’ team is very considerate and understanding during our yearly audit. Overall, the audit process is smooth. Our employees are able to continue their day-to-day duties with minimal disruption. Leone, McDonnell & Roberts not only performs our yearly audit and prepares our audit report and tax return but also keeps our organization informed about the latest financial issues in their monthly newsletter. We also know that we can contact them whenever we have any financial matters to discuss and need their expertise. It’s apparent that our engagement team cares about our organization and its financial strength. They always have our best interests and concerns in mind.

    Sharon Bernard
    Sharon Bernard Finance Director, Central Vermont Community Action Council, Inc.
  • The support Leone, McDonnell & Roberts provides is a tremendous asset to our company. Their tax assistance is always accompanied by professionalism and availability whenever we need them. When we have a question about anything, all we need to do is call. Even if their engagement team doesn’t have the answer, they are prompt and determined in finding the answer. The audit services Leone, McDonnell and Roberts provides our company have been crucial in helping our non-profit corporations meet Uniform Guidance audit requirements. Leone, McDonnell & Roberts is one of the few CPA firms that meet the qualifications under the Uniform Guidance to perform audits for our multiple non-profit corporations. Leone, McDonnell & Roberts’ professionalism really sets them apart. The work they do for us is processed through levels of review to ensure accuracy as well as timeliness. Their engagement team has supported our company with the expertise that keeps our tax needs covered. They periodically attend seminars to stay up-to-date on new regulations and information. They are constantly working to increase their knowledge to exceed our expectations.

    Kathy Lavigne
    Kathy Lavigne Chief Accountant, Community Action Program Belknap-Merrimack Counties, Inc.
  • Our company has appreciated the direct access provided by Leone, McDonnell & Roberts. We couldn’t ask for better responsiveness and more attention to our business. We are confident we will receive timely and accurate service whenever we contact the firm. Anytime Leone, McDonnell & Roberts  is involved in a financial matter, it is always managed efficiently and effectively. In addition, their team has worked diligently with our principals to determine our tax options. As a result, we have benefited from substantial tax savings and prompt returns. The professionals at Leone, McDonnell & Roberts are accessible and responsive to all our needs.

      Rich Landry
    Rich Landry New England Building Supply
  • I’ve known both Tom Roberts and Jack Callahan for quite some time. Having served on the same Board of Directors for a few different not-for-profits, I’ve worked closely with both of these individuals. I’ve also had the unique opportunity to share their viewpoints and outlook on business, company culture and the role a business plays within the community that supports it. The Leone, McDonnell & Roberts team has provided accounting services for both myself and some of the organizations I interact with on an annual basis. Their level of professionalism and careful attention to the specific needs of each customer are second to none. But what impresses me most about Leone, McDonnell & Roberts is their commitment to investing in the communities they serve. Through their sponsorship of special programs, community events and various charitable organizations throughout the Mt. Washington Valley, the firm is making a real impact on improving the environment, the surrounding towns and neighborhoods as well as people’s lives. I cannot say enough about the firm’s commitment to community and volunteerism. It’s inspiring and also refreshing to see an organization assign time, energy and resources to efforts unrelated to earnings reports or fiscal bottom lines.

    Mr. Jac Cuddy
    Mr. Jac Cuddy The Mt. Washington Valley Economic Council

Have a Story to Tell? Share it and We’ll Buy You a Coffee.

If you would like to submit your experience or wish to tell your story of how Leone, McDonnell & Roberts, Professional Association, Certified Public Accountants, has made an impact on your business, future/financial planning, or even our personal life, we would love to hear from you. Please fill out the form below, completing all required fields, and submit to our Client Relations Team. A specialist will contact you via email to finalize your submission. If you would prefer to speak on the telephone to submit your story, please complete the form and mention “Telephone Contact” in the message field.

All confirmed submissions will receive a Dunkin’ Donuts gift card.

The testimonials presented on this page may have been edited for spelling and grammar prior to being added to our website. If any spelling/grammar edits were made to the supplied testimonial copy, the client was asked to review and provide final approval prior to releasing for public consumption.

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